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mark2637324185kd
Participant
September 30, 2022
Question

Scanning

  • September 30, 2022
  • 1 reply
  • 230 views

I have lost my scanning facility. The scanner works OK but Adobe reports 'Error - can't be found' on the computer. How do I get it back again? - Mark.

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
October 5, 2022

Hi @mark2637324185kd 

 

Thanks for reaching out. 

We assume you are working with Adobe Acrobat or Reader DC to scan a document. 

Please refer to this help article and follow the troubleshooting steps suggested https://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html 

 

Let us know if it still doesn't work.

 

Thanks,

Akanchha

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