Skip to main content
M
MClareS
Participant
June 16, 2011
Question

Search not highlighting results consistently

  • June 16, 2011
  • 39 replies
  • 89395 views

I have noticed the last couple of times I have used the search function that, although the word I am searching for is being found, it is not necessarily being highlighted, so that I can see where it is on the page.  Sometimes I get a vertical line (like this | ) next to the word, as if the cursor is there, but that is really hard to see on a page full of text.  Once today I got one out of three occurrences of the same word on a page highlighted in blue (great!) but the other two were not highlighted at all when searching forward.  Having got the third one highlighted, I then used search backwards and one of the other two (but not both) got highlighted in blue.

Surely this has something to do with Adobe Reader, rather than my laptop settings.  I did install the latest update this morning (I think there was also one either yesterday or the day before) and am now on version 9.4.5

MClareS

      This topic has been closed for replies.

      39 replies

      Show previous replies
      A
      Anonymous
      August 2, 2011

      Adobe now says September 13.

      Here's the follow-up article I wrote. http://bit.ly/pXB0q5

      S
      Scriptpreneur
      Participating Frequently
      August 2, 2011

      Good article.

      There is another bug that Adobe won't even recognize because they can't duplicate it, but it only happens in 9.4.5 Acrobat Pro, & despite their nay-saying, it's a very REAL problem that THEY created with this disastrous update.

      It's hard to explain, & most people in this thread are Reader users.

      In short, while editing, the last edit made often pops up in a new edit, making it IMPOSSIBLE to continue with the current edit until going back (sometimes many pages) find the last edit that is skewing things. It's infuriating & adds so much time to the process of editing for clients that I'm ready to abandong Adobe completely.

      This means I'll not use any Adobe products. If they can't make it function smoothly & do so in a timely manner, I have NO respect for this company.

      Adobe STINKS right now.

      Brett_W_
      Brett_W_
      Participating Frequently
      July 22, 2011

      I'm currently waiting to get my new avatar approved... feel free to use it!

      http://img837.imageshack.us/img837/7889/adobefixthesearch.png

      http://img837.imageshack.us/img837/7889/adobefixthesearch.png

      2
      2s4zjt697ds31
      Participant
      July 22, 2011

      Same issue here, happened after I uninstalled Reader X, installed 9.4, then updated to 9.45.

      Very annoying, but not as bad as X's tiny search buttons and the blocking part of the page with the search drop-down, which is why I moved back to 9.x

      If they let me move search back to the toolbar, with larger buttons, then I'll go back to 10.x  (Make it the same as Firefox's search controls)

      D
      dmwhk
      Participant
      July 22, 2011

      This thread, and this bug, have now been running 37 days - when is Adobe going to fix such a manifestly obvious error in a function that almost everyone uses? It is not "possibly answered" as indicated. How can we remove that status and get Adobe to pay attention?

      ~graffiti
      ~graffiti
      Legend
      July 22, 2011

      dmwhk wrote:

      This thread, and this bug, have now been running 37 days - when is Adobe going to fix such a manifestly obvious error in a function that almost everyone uses?

      Hard to say. 37 days isn't long in the development world. Maybe the next release. Maybe the one after that...

      dmwhk wrote:

      It is not "possibly answered" as indicated

      That is an automatic function of the forum software. As soon as someone replies, it's "possibly answered". Then again, possibly not.

      dmwhk wrote:

      How can we remove that status and get Adobe to pay attention?

      Again you can't remove it butyou can always file a bug report although by now, I'm sure they are aware of it. This is a user to user forum and not a route to Adobe support so don't expect to see anything in here (although they've responded in these forums before).

      Brett_W_
      Brett_W_
      Participating Frequently
      July 22, 2011

      ~graffiti wrote:

      dmwhk wrote:

      This thread, and this bug, have now been running 37 days - when is Adobe going to fix such a manifestly obvious error in a function that almost everyone uses?

      Hard to say. 37 days isn't long in the development world. Maybe the next release. Maybe the one after that...

      Not that long if you were developing some new features or something.

      We are talking about Millions of users who are wasting tens of thousands of hours crossing their eyes looking for words like "electromagnetic".

      It's unacceptable that Adobe's updater nags you daily and what you end up with is a headache for a month and a half.

      As far as I'm concerned this is priority #1.

      Sincerely,

      Still Pissed (Brett W.)

      Brett_W_
      Brett_W_
      Participating Frequently
      July 22, 2011

      Are you kidding me!!?  With as many daily updates as Adobe pushes out for Acrobat and Reader... you'd have thought this was fixed by now.

      PDF's are used for everything these days. I use them constantly at work.

      It is completely unacceptable that Adobe flubbed this MOST USED feature in their software.

      At first I thought this was some kind of screw up with my computer's operating system... or maybe even malware.  Nope, just a botched software update that's been ignored for over a month now.

      Sincerely,

      Pissed Off Adobe User (Brett W.)

      W
      wuzisname
      Participant
      August 24, 2011

      I am getting spam from you everyday! Quit it or you will be deleted

      S
      Scriptpreneur
      Participating Frequently
      August 24, 2011

      Who is "you" supposed to be?

      This is a forum. If you're getting spam, you have some settings issues. People are responding to the forum. If you don't want new posts, change your settings.

      S
      shash_bosch
      Participant
      July 22, 2011

      Hey here is a solution.. You can search through Ctrl+Shift+f (or Edit -> search).. The result is highlighted if done this way.. Hope this helps !

      W
      WallahWallah
      Participant
      July 14, 2011

      There are two replies here that are partiallay helpful until a real fix is available: Use the Search function from the Edit menu (Ctrl-Shift-F) or use the navigation keys next to the search box. Each of these work ... sort of.

      Until then, we all wait.

      Cheers

      B
      Bryan Capps
      Participating Frequently
      July 19, 2011

      Not that it would matter, but maybe a Better Business Bureau complaint

      (

      http://sanjose.bbb.org/ComplaintDetail.aspx?CompanyID=0000204797) would get Adobe's attention.
      S
      Scriptpreneur
      Participating Frequently
      July 19, 2011

      I doubt a complaint is valid by users of the free Reader, but those of us who are PAYING for the Pro version might have a leg to stand on. It's now been OVER a month, & I was originally promised by an Adobe rep that it would be a few days.

      Adobe has more than dropped the ball here. They've thrown it in our face.

      S
      sierra_charlie
      Participant
      July 13, 2011

           My activity had the Adobe Pro 9.4.5 update pushed to users late last week.  Several knowledgeable users agree with the following error characterization: Adobe search will not highlight the first occurrence of a term on a page.  If there is a second occurrence on a page it will highlight after clicking the Find Next arrow/button.  Then, if you reverse the search direction, it will highlight the first occurrence on that page.  If there is only one occurrence on a page, it will not highlight or FIND the search term.

          If you think you are missing more occurrences per page of the search term, copy and paste the suspect area to a text editor and you will probably see the image you recognized as your search term does not actually contain the exact character string you searched for.

           The appearance of a very light gray vertical line next to the search term seems to be entirely dependent on desktop/window color or theme selection or setup.  The default Office/Windows configuration seems most likely to show this bar/pointer.  I have never been able to see it with my low-intensity higher-contrast color scheme.

          An interim work-around for Adobe Pro is to drop down the search dialog and select "Full Acrobat Search...  Shift+Ctrl+F." Then, in the results window, select a hit-line twice and the search term should highlight in the document window.

            OtherNMCI users/customers: this activity's local NMCI COR said it is best for all users having this problem to report it to the NMCI Service Desk as their priorities are set directly by the number of affected users.

      Regards,

      sierra.charlie

      A
      Anonymous
      July 12, 2011

      I updated to Adobe Acrobat 9.4.5 recently, and whereas the highlighting of text found in a text search used to work routinely, now searched text is highlighted only about 5% of the time when I step through a document, and I can't figure out why it does work a small percentage of the time.  This is one of the major, common uses of Adobe Acrobat, and Adobe has left this issue festering for weeks now. It is making my work harder right now, and when I'm paying Adobe for this basic function, it is truly the sign of poor quality control at Adobe.  Adobe, fix this problem soon, and stop listing this item as "possibly solved" until it is solved!

      S
      Scriptpreneur
      Participating Frequently
      July 12, 2011

      I just got an email from Acrobat saying "we are not ignoring you" which then went on to basically say that they are ignoring us, because it's still not fixed!

      A
      Anonymous
      July 9, 2011

      I had the exact same problem. Simple soultion:

      1) Uninstall Reader 9.4.5

      2) Install Reader 9.4

      3) After installation, go to "Edit > Preferences > Updater" and click the radio button that says "Do not download or install updates automatically.

      Hope this helps!

      J
      jim5130
      Participant
      July 12, 2011

      hello,

      we don't want to go back from the prevoius version because of security alert issued by Adobe. And that is the reason why we update our Adobe from 9.4.4 to 9.4.5.  So please fix it.

      Thanks.

      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices