Participating Frequently

Question

Search sees a word in one document, not in another one, although it's there

Forum|Forum|6 years ago
May 29, 2019
2 replies
2156 views

Hello,

I've just realised that the search tool (Ctrl + F) could work differently inside 2 very similar, almost identical documents, based on same template. Just see :

Adobe Acrobat Reader DC finds the 29 out of 29 occurrences of the (french) word "redevance" in this January 2019 edition of a Gas and Electricity provider's tariffsheet.

https://www.essent.be/fr/download/tariffsheet/B2C/20190129

While it only finds 6 out of the 28 occurrences of the same word in this May 2019 edition of the same document.

https://www.essent.be/fr/download/tariffsheet/B2C/20190529

Were these 2 docs actually (but invisibly) made differently, which would explain why Search tool works differently with one compared to the other ?

Thanks for any help

This topic has been closed for replies.

Bernd Alheit

Community Expert

When I copy the word in the first document I get this:

Redevance

In the second document I get this:

I\[\mXeZ\

try67

Community Expert

Both of these links point to the May version. Can you provide a working link to the January version?

Y

yvesl19353300Author

Participating Frequently

OK, sorry, I'll repost the whole message then :

-------------------------------------------------------------------------------------------------------
Hello,

I've just realised that the search tool (Ctrl + F) could work differently inside 2 very similar, almost identical documents, based on same template. Just see :

Adobe Acrobat Reader DC finds the 29 out of 29 occurrences of the (french) word "redevance" in this January 2019 edition of a Gas and Electricity provider's tariffsheet.

https://www.essent.be/fr/download/tariffsheet/B2C/20190129

While it only finds 6 out of the 28 occurrences of the same word in this May 2019 edition of the same document.

https://www.essent.be/fr/download/tariffsheet/B2C/20190529

Were these 2 docs actually (but invisibly) made differently, which would explain why Search tool works differently with one compared to the other ?

Thanks for any help

try67

Community Expert

Exactly. Something definitely changed in the way they make these files. They switched from a font that sounds normal ("Fresco Sans LF") in the January version to a weird variation ("F F 86") in the May version. Report it to them and ask them to fix it.

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