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Anonymous
January 3, 2019
Answered

Seeghet vid bifogande av pdf dokument

  • January 3, 2019
  • 1 reply
  • 360 views

Någon som drabbats av mycket långsam bifogande funktion i Outlook?

Om jag öppnar ett pdf dokument och vill få detta bifogat i ett email, väljer dela osv.

Så tar det väldigt lång tid innan det öppnas ett nytt email med pdf:n bifogad, ca 30-45 sekunder.

Pc:n är ganska nyinstallerad och har Office 2019.

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Correct answer AkanchhaS8194121

Hi Anderst, 

Sorry to hear about the trouble.

While sharing the document as an email attachment, does it take longer for all the PDFs chose to share or only few?

This generally happen with the larger PDF. How about the size of of the pdf you are referring here? Would you please try attaching a different one?

Adobe Reader doesn't play much role here. It just passes off the command to the OS which forwards the command to the email program.

You may try the steps suggested below to figure it out-

  1. It might be either because of slow internet connection or a large pdf. Or because of the Antivirus installed on your computer? Please turn it Off for a while, and check the progress.

[Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install or activate other software, you should re-enable it as soon as you're done.]

    2. Make sure you have the Acrobat Reader's latest patch installed or not. Open Reader>Help>Check for update.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
February 21, 2019

Hi Anderst, 

Sorry to hear about the trouble.

While sharing the document as an email attachment, does it take longer for all the PDFs chose to share or only few?

This generally happen with the larger PDF. How about the size of of the pdf you are referring here? Would you please try attaching a different one?

Adobe Reader doesn't play much role here. It just passes off the command to the OS which forwards the command to the email program.

You may try the steps suggested below to figure it out-

  1. It might be either because of slow internet connection or a large pdf. Or because of the Antivirus installed on your computer? Please turn it Off for a while, and check the progress.

[Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install or activate other software, you should re-enable it as soon as you're done.]

    2. Make sure you have the Acrobat Reader's latest patch installed or not. Open Reader>Help>Check for update.

Regards,

Akanchha

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