Selbständiges Upgrade von Reader auf Acrobat Pro

Question

Hallo zusammen,

ich habe seit kurzen das Problem, das der Acroabt Reader kurz nach der Installation auf einem Terminalserver anfängt sich selbstständig zu Upgraden.

Beim Amin sehe ich den Upgradeprogress nicht bei einem User sehe ich ihn.

Kennt jemand dieses Problem?

Viele Grüße

Daniel

AkanchhaS8194121 · Answer

Hi @Damian73

Thanks for highlighting this.

Is the machine you are working with a shared one where you also have/had Acrobat Pro installed?

64-Bit Reader version will automatically update to Acrobat Pro if any user/staff member has a subscription.

If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application. To identify the installed application, do the following:

Quit Acrobat or Acrobat Reader application if it's already running.

In Start > Search, type RegEdit and press Enter. The Registry Editor is displayed.

- If the value of SCAPackageLevel is 1, the installed application is Acrobat Reader.
- If the value of SCAPackageLevel is greater than 1, the installed application is Acrobat.
  Browse to the following registry locationHKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\DC\Installer\, and check the value of the key SCAPackageLevel.

How to stop the automatic upgrade of Acrobat Reader 32-bit to Acrobat Reader 64-bit https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Thanks,

Akanchha

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.