Send e-mail button as PDF attachment with Outlook 2007

Question

Email button in PDF form as default old email program Outlook 2007 32Bit (mailto Outlook 2007) on Windows 10 no longer works since the latest Adobe Reader 64Bit update. With Adobe Reader 32Bit it works fine. Can they look at the problem with Adobe Reader 64Bit and release an update?

With current Outlook it also works with Reader 64Bit & 32Bit, but it would be really great if it would also work with older Outlook 2007. 3 weeks ago it worked fine, since the last Reader 64Bit update it suddenly doesn't work anymore.

AkanchhaS8194121 · Answer

Hi @Agi281177529c0j

Sorry to hear about your experience.

If you have installed the 32-bit Acrobat Reader application, you will be automatically upgraded to the 64-bit version of Acrobat Reader gradually. This upgrade is silent and currently applicable to a limited number of users.

Outlook 2007 is an older version, where 64-bit might not be fully compatible.

https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

Thanks,

Akanchha

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