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October 12, 2018
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signature

  • October 12, 2018
  • 1 reply
  • 640 views

My signature not working.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Tiffonyp,

    In order to assist you further, we would require more information to troubleshoot the problem. Where exact;y your signature is not working and what is the application you are using?

    Are you trying to sign a pdf file that is opened using Adobe Reader DC desktop application? Or it is opened on web browser?

    1- If its with the desktop app, then check whether you have the latest version installed or not. Open Reader>Help>Check for update.

    2- If you have added your signature earlier, then check whether you are Signed In the app or not.

    For further assistance, you may refer to the help link here-  Signing PDFs in Adobe Acrobat

    Hope this helps.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    October 17, 2018

    Hi Tiffonyp,

    In order to assist you further, we would require more information to troubleshoot the problem. Where exact;y your signature is not working and what is the application you are using?

    Are you trying to sign a pdf file that is opened using Adobe Reader DC desktop application? Or it is opened on web browser?

    1- If its with the desktop app, then check whether you have the latest version installed or not. Open Reader>Help>Check for update.

    2- If you have added your signature earlier, then check whether you are Signed In the app or not.

    For further assistance, you may refer to the help link here-  Signing PDFs in Adobe Acrobat

    Hope this helps.

    Regards,

    Akanchha