Skip to main content
T
tiffonyp81429533
Participant
October 12, 2018
Answered

signature

  • October 12, 2018
  • 1 reply
  • 640 views

My signature not working.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer AkanchhaS8194121

    Hi Tiffonyp,

    In order to assist you further, we would require more information to troubleshoot the problem. Where exact;y your signature is not working and what is the application you are using?

    Are you trying to sign a pdf file that is opened using Adobe Reader DC desktop application? Or it is opened on web browser?

    1- If its with the desktop app, then check whether you have the latest version installed or not. Open Reader>Help>Check for update.

    2- If you have added your signature earlier, then check whether you are Signed In the app or not.

    For further assistance, you may refer to the help link here-  Signing PDFs in Adobe Acrobat

    Hope this helps.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    October 17, 2018

    Hi Tiffonyp,

    In order to assist you further, we would require more information to troubleshoot the problem. Where exact;y your signature is not working and what is the application you are using?

    Are you trying to sign a pdf file that is opened using Adobe Reader DC desktop application? Or it is opened on web browser?

    1- If its with the desktop app, then check whether you have the latest version installed or not. Open Reader>Help>Check for update.

    2- If you have added your signature earlier, then check whether you are Signed In the app or not.

    For further assistance, you may refer to the help link here-  Signing PDFs in Adobe Acrobat

    Hope this helps.

    Regards,

    Akanchha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices