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Participant
April 18, 2011
Question

Slow to open second PDF file with Reader X

  • April 18, 2011
  • 8 replies
  • 22718 views

Hi, I am having troubles since I downloaded Adobe Reader 10.0.1. The problem is when I have a PDF file already open, it takes forever to open another PDF file. Also, when I clic on an hyperlink to a PDF file in an excel sheet, it takes forever also.

Please help me as this is anoying!

    This topic has been closed for replies.

    8 replies

    Participant
    July 7, 2011

    I am in the camp where disabling "Enable Protected Mode at Startup" did not work alone.

    First, I uninstalled, rebooted, and reinstalled a fresh version..ended up being 10.1.0.

    Then I disabled "Enable Protected Mode at Startup" but it did not have any effect.

    Leaving "Enable Protected Mode at Startup" disabled, I went on.

    I opened Reader by itself without a document, went to HELP, and "Repair Adobe Reader Installation."

    Mid process, I had to close adobe reader leaving the repair process to continue.

    That worked.

    My second PDF opens normally now.

    Participant
    June 18, 2011

    I experienced the same issue with Adobe Reader 10.1.0.534 (the full version number that appears in the About box) on Windows XP Professional SP3.  I describe the issue as follows:

    * After one PDF file is opened, the second, third, fourth (and so on) files are slow to open, maybe 5 to 10 seconds per file, when opening by double-clicking on each file in a Windows Explorer folder.

    * The problem (with files opening slowly) does NOT occur when dragging the files from the Windows Explorer folder to the Adobe Reader icon.  The problem does NOT occur when opening files from the Adobe Reader "File: Open ..." dialog.

    * The problem does NOT occur for other application programs, such as Microsoft Office, IrfanView.

    * The problem is associated with "Enable Protected Mode at startup" setting in File: Preferences: General.  Turning off "Enable Protected Mode at startup", and then re-starting Adobe Reader, is a solution or at least work-around (files open quickly, but on the other hand a security setting is disabled).

    Koeiig
    Participating Frequently
    June 19, 2011

    Since disabling the protected mode I haven't had any issues anymore. I wonder what the

    security setting does and how important it is to have this enabled? Let's hope the problem

    will be fixed with next updates.

    Participant
    September 3, 2011

    Disabling protected mode at startup worked for me, too - on Windows 7 Professional

    MichaelKazlow
    Legend
    May 23, 2011

    Try turning off your virus and malware protection and try again. See if it speeds up.

    Participant
    May 20, 2011

    We hare having the same issues here at work and my co-worker discovered the problem and solution.  He discovered that if you "Uncheck Enable Protected Mode", this will speed things up again, but not sure if you want to turn off a security feature.

    If you open Adobe Reader X first and open files through the application, there are no issues.  This appears to only happen  if you click on the PDF file, then click on the second PDF file to open it.  It seems to hang for about 30 seconds or so.

    Not sure if it's really a solution though, but just go into the Adobe Options and "UNCHECK" Enable Protect Mode" and you'll notice it will launch the second PDF faster.

    HTH

    Participant
    May 20, 2011

    I too was having a similar problem.  Taking 15-30 seconds for adobe reader 9.4.4 to launch after clicking on a pdf file attachment in emails or opening PDF files from web sites.  Seem to start right after adobe did an automatic upgrade.  However, the problem seems to have been resolved when I opened adobe first without a document, clicked on "Help", then "Repair Adober Reader Installation".  Maybe this will work for you too.

    Koeiig
    Participating Frequently
    May 23, 2011

    Clicking on "Help", then "Repair Adober Reader Installation" worked for me too.

    Thanks

    Participant
    May 24, 2011

    Yes, but there is nothing to repair, this is a fresh install on version 10.0.1.

    May 17, 2011

    Same here.

    HP Computer, XP SP3, with ATi HD 2400 card.

    Recently updated Acrobat and ATI drivers, not sure if related.

    Participant
    May 10, 2011

    Same problem here: Win7 x64, Intel i7-860@3.2 Ghz, 8Go RAM!

    A real pain in the b..t.

    Participant
    May 9, 2011

    Hello,

    I also have the same problem (my computer has Windows XP sp3 and Adobe Reader X).
    I can not see the explanation for this and I can´t fix it.
    But... if we drag the icon of 2º file (and 3º and etc.) to the program window it opens quickly!!!