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Anonymous
January 23, 2019
Answered

Snapshot?

My computer crashed, now on a new one but my pdf's come up differently.  I cannot find the snapshot tool anywhere.  There is a tool bar at the top of the pdf but no snapshot.  Any ideas?

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    Test Screen NameCorrect answer
    Legend
    January 23, 2019

    Please go to the Help menu. Does it say Help > About Acrobat Reader or About Adobe Reader or similar? If so, please click on that and tell us the version you see, such as 11.2.33 or 2016.343.343434.

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    22 replies

    CHRISTOPHER24559177nnic
    Participant
    May 23, 2022

    Yes I had the same problem, I use Snapshot all the time.

    I erased Adobe off my laptop & reloaded it, same problem.

    No hidden away under another button !

     

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    try67
    Community Expert
    try67Community Expert
    Community Expert
    May 23, 2022

    It's still there, just in another location. See above.

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    Keith23157129fij2
    Participating Frequently
    February 14, 2022

    Using latest 2021.011.20039 and the snapshot option has completely disappeared on all documents . . . I scan documents no security settings . . . and want to cut images to other programs like PPT . . . there is no option for snapshot . .. 

     

    Please advise. Windows 10. Acrobat DC subscription.

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    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    February 14, 2022

    You can find it at the Edit menu. 

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    Keith23157129fij2
    Participating Frequently
    February 15, 2022

    It's not there . . . it has completely vanished . . . been gone for about a month . . .

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      Anonymous
      January 23, 2019

      Sorry all,

      I needed to Download Reader and set as default.  It was downloading the PDF with a Microsoft program.  All is well now.  Thanks,  Tom

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      Test Screen NameCorrect answer
      Legend
      January 23, 2019

      Please go to the Help menu. Does it say Help > About Acrobat Reader or About Adobe Reader or similar? If so, please click on that and tell us the version you see, such as 11.2.33 or 2016.343.343434.

      Translate
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