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Participant
March 18, 2018
Question

Some files are in the cloud.....

  • March 18, 2018
  • 1 reply
  • 287 views

others are on individual devices. I pay to be able access the documents, So why are they not uploading there... ?.

Very frustrated!!

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
March 23, 2018

Hi Familiag,

Sorry to hear the inconvenience caused.

Could you please confirm is that the Creative Cloud storage or the Document Cloud storage you are referring too?

Check the online storage to access your "Document Cloud" files here- https://cloud.acrobat.com/recent  if those have saved/synced here correctly.

Or is you are referring to the Creative Cloud storage, then you may refer to- https://assets.adobe.com/files

For detailed description you may see-  Where are my Adobe Document Cloud files?

Hope this helps.

Regards,

Akanchha