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February 23, 2021
Question

Sporadic installation failure for Adobe Acrobat Reader DC Error 1722

  • February 23, 2021
  • 0 replies
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Getting "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." while installing Adobe Acrobat Reader DC.

 

We are getting this error with these versions  - 20.012.20041,​20.013.20064,​20.013.20074 & 21.001.20135


Error details -

 

MSI (s) (04:88) [13:38:36:661]: Product: Adobe Acrobat Reader DC -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrServicesUpdater.exe, command:

MSI (s) (04:88) [13:38:38:209]: Product: Adobe Acrobat Reader DC -- Installation operation failed.

MSI (s) (04:88) [13:38:38:209]: Windows Installer installed the product. Product Name: Adobe Acrobat Reader DC. Product Version: 15.007.20033. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.

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