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December 21, 2018
Answered

Started getting this dialog box. Other functions of the reader aren't working

  • December 21, 2018
  • 1 reply
  • 365 views

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Alanj,

    We're sorry for the trouble you had, please select 'Read the currently visible pages only' from the pop-up and then choose 'Do not show this dialog....'>Click OK>Restart application and check.

    You may also disable the option from Adobe Reader Preferences settings:

    • Within Adobe Reader, go to "Edit > Preferences > Reading"
    • Locate the "Screen Reader Options" section.
    • In the 'Page vs Document' dropdown box choose "Only read the currently visible pages", and uncheck "Confirm before tagging documents".
    • Click OK>Restart the application and check.

    Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    December 21, 2018

    Hello Alanj,

    We're sorry for the trouble you had, please select 'Read the currently visible pages only' from the pop-up and then choose 'Do not show this dialog....'>Click OK>Restart application and check.

    You may also disable the option from Adobe Reader Preferences settings:

    • Within Adobe Reader, go to "Edit > Preferences > Reading"
    • Locate the "Screen Reader Options" section.
    • In the 'Page vs Document' dropdown box choose "Only read the currently visible pages", and uncheck "Confirm before tagging documents".
    • Click OK>Restart the application and check.

    Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.