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Bas357945090943
Participant
September 13, 2024
Answered

Started the free trial today but I can't use any features because it's been 'upgrading key features'

  • September 13, 2024
  • 1 reply
  • 414 views

As the title says, it's been going on non stop for three hours now, seems to be a problem. Hope someone knows something about this, because I urgently need to sign a contract.

Many thanks in advance.

This topic has been closed for replies.
Correct answer ravinderg62643219

Hi Bas357945090943 

 

Thanks for reporting the issue, Please note that, post purchase Reader download and installs additional components. Sometimes, the install may run into random failures but we have retry mechanism in place.

I hope, now the Acrobat paid features are working finr for you.

 

Regards

Ravi

1 reply

B
Bas357945090943Author
Participant
September 13, 2024

Never mind half an hour later it was finished

R
Adobe Employee
ravinderg62643219Correct answer
Adobe Employee
September 16, 2024

Hi Bas357945090943 

 

Thanks for reporting the issue, Please note that, post purchase Reader download and installs additional components. Sometimes, the install may run into random failures but we have retry mechanism in place.

I hope, now the Acrobat paid features are working finr for you.

 

Regards

Ravi

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