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Participant
July 4, 2024
Question

Subscription cancellaton

  • July 4, 2024
  • 1 reply
  • 197 views

This is completely wrong to force people online to enter their banking details while you lie about charging them but your transactions fails to go through due to block I made and again you don't provide us with cancelation options while continuing to debit our accounts. I have no choice but to go to my bank and change my bank card to avoid this disgusting transaction attempt you making.

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1 reply

Amal.
Legend
July 12, 2024

Hi there,

 

I hope you are doing well. Thank you for reaching out.

 

This issue is best handled by our billing team. Please visit our Contact Page to get assistance.

 

To start the process, click on the dotted icon in the lower right corner of the screen.

 

~Amal