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AccessibilityForAll
Participant
October 25, 2022
Question

Tagging for Accessiblity - Microsoft PowerPoint

  • October 25, 2022
  • 1 reply
  • 362 views

Within a recent update for Adobe Acrobat, I have been recently been having issues just with Microsoft PowerPoint presentations when using the Adobe Acrobat plugin and converting the presentations to a PDF.  All of my tables are already tagged as Figures instead of Tables and when I use the Autotag feature, quite frankly, correctly changes Tables that are tagged Figures to Tables.  However, 25-40% of my other tags are then changed to other tags and mostly creates more work remediating the new errors than the Tables that were incorrected tagged to begin with.  I have talked with Adobe about this issue and they recommended the Web-based conversion plug-in rather than using the built-in plugin within Microsoft.  They have also stated that they would not correct this issue unless there was an very outspoken topic within their Community Forum....  Does anyone have any suggestions toward this type of scenerio?

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1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
December 2, 2022

Hi @AccessibilityForAll,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader and the delayed response.

 

Our team is aware of the issue and is working on fixing this in the upcoming updates.

 

Would you mind sharing the logs from your system with us for a better understanding of the scenario and a faster resolution? You can follow the below steps to start before using the log collector tool:

1. Create a Registry to generate logs

[HKEY_CURRENT_USER\Software\Adobe\Acrobat\PDFMaker\<Track>\Global\Settings]
"PDFMLogLevel"=dword:00000003

2. Perform steps to reproduce the issue.

3. Collect logs from the temp folder. Log files would be generated in %temp% location as PDFMWord.log, PDFMExcel.log, PDFMPowerPoint.log and PDFMEngine.log

4. Disable logging by setting "PDFMLogLevel"=dword:00000000

 

Once that is done, you can upload the files to Adobe Cloud Storage: https://acrobat.adobe.com/, generate the link and paste it here for us.

 

Look forward to hearing from you.

 

-Souvik.

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