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youb3tcha
youb3tcha
Participant
December 5, 2017
Answered

The application was unable to start correctly (0xc0000022)

  • December 5, 2017
  • 1 reply
  • 943 views

Hey guys,

I know this question was asked earlier, but everything in the thread, I've tried, and it is still not working.  I get this error popping up when I go to open any PDF document.  If I hit "ok" it will eventually go away and I can view the document, but I can't print the document, which is the most important thing for me.

I was using Adobe prior just fine, until yesterday morning.


I'm on Windows 10, using Adobe Acrobat Reader DC and have tried the following:

  • Uninstalling/Reinstalling Adobe
  • Repairing Adobe
  • Installing an older version of Adobe
  • Repairing Windows C++ files
  • Running sfc /scannow
  • Running Anti-virus
  • Running Malware protector
  • Pulling my hair out of my head

I'm at a loss.  Unfortunately, the company I work for is small so we don't have an IT department.  I am my own IT department.  Any suggestions would be greatly appreciated.

Thanks so much!

This topic has been closed for replies.
Correct answer Adorobat

Hi,

Sorry for the delay in response.

Are you still facing this issue? If yes, please try following steps:

1- Update Reader to the latest patch if you haven't already: click "check for updates" under Help menu. To download updates manually: Adobe - Adobe Reader : For Windows

2- If that doesn't work, launch Reader in compatibility mode for Windows 7 : right-click Reader's icon on the desktop > Properties > Compatibility tab > check the box "run this program in compatibility mode for" and select Windows 7 from the drop-down options, click Apply OK and try opening pdf files again.

3- If the issue still persists, uninstall Reader using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, reinstall Reader from here: Adobe - Adobe Acrobat Reader DC Distribution , reboot the machine and try again.

Could you let us know dot version of Reader installed on the machine: Identify the product and its version for Acrobat and Reader DC

Thanks,

Shivam

1 reply

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
January 12, 2018

Hi,

Sorry for the delay in response.

Are you still facing this issue? If yes, please try following steps:

1- Update Reader to the latest patch if you haven't already: click "check for updates" under Help menu. To download updates manually: Adobe - Adobe Reader : For Windows

2- If that doesn't work, launch Reader in compatibility mode for Windows 7 : right-click Reader's icon on the desktop > Properties > Compatibility tab > check the box "run this program in compatibility mode for" and select Windows 7 from the drop-down options, click Apply OK and try opening pdf files again.

3- If the issue still persists, uninstall Reader using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , reboot the machine, reinstall Reader from here: Adobe - Adobe Acrobat Reader DC Distribution , reboot the machine and try again.

Could you let us know dot version of Reader installed on the machine: Identify the product and its version for Acrobat and Reader DC

Thanks,

Shivam

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