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D
Dillip5FAA
Participant
November 24, 2020
Question

The populated form is showing blank in Internet Explorer

  • November 24, 2020
  • 1 reply
  • 275 views

On load of the PDF in IE browser, the forms donot show up populated with data and the user has to click or resize the content on the form fields to see the data.

 

Kindly suggest if anyone facing similar issues. What is the solution or workaround we can have in this situation.

 

Thanks

Dillip

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 25, 2020

Hi Dillip,

 

Hope you are doing well and sorry for the trouble. As described the PDF form when loaded in IE donot show up populated with data and the user has to click or resize the content on the form fields to see the data.

 

Web browsers use their own PDF mechanism to render and display the PDF files and they are not Adobe dependent. Please ask the user to download the PDF form to his computer locally and then try to open it using Adobe Acrobat/Reader DC and check. 

 

Let us know how it goes

 

Regards

Amal

 

 

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