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T
thomass25559656
Participant
November 19, 2019
Question

There is an already more functional product installed

  • November 19, 2019
  • 3 replies
  • 1031 views

Trying to deploy Windows 7 via SCCM and the first application (Adobe Acrobat Reader DC - 2019.012.20034) to get installed as part of the task sequence fails. I have enabled verbose logging and the logs report that it fails due to an already more functional product being installed.

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3 replies

Amal.
Amal.
Legend
November 22, 2019

Hi there,

 

We are sorry for the trouble. as described above you are not able to install the Adobe Acrobat Reader DC.

 

Would you mind sharing the screenshot of the error message or code you are getting while installing the application, for better understanding?

 

We are here for help, just need more information

 

Regards

Amal

 

 

T
thomass25559656Author
Participant
November 27, 2019
 

Hello,

Thanks for your response (see below a screenshot of the error).

What I have noticed is that this works at some of our sites but not on others. The install command for the software is below. The failed screen shot error is from the patch installation. I also get this error message when running the patch as PATCH= rather than a seperate line in the script.

msiexec.exe /i "%~dp0AcroRead.msi" TRANSFORMS="AcroRead.mst" /l*v "%TEMP%\AdobeAcrobatReader_2019.012.20034.ENG_030841_Install.log" /qn

msiexec.exe /p "%~dp0AcroRdrDCUpd1901220034.msp" /l*v "%TEMP%\AdobeAcrobatReader_2019.012.20034.ENG_030841_Patch.log" /qn

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