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A
abaldwin_11
Participant
May 30, 2013
Answered

There is no disk in the drive. Please insert a disk into drive D:.

  • May 30, 2013
  • 3 replies
  • 32826 views

I used to get this message all the time on my previous computer, but it would be several of them.  I was running a Windows 8 machine, 12 GB of RAM, and several card readers slots.  The drive letters displayed would be from my card reader.  I would get these messages when I tried to open any PDF.  If you continue clicking on "Continue" the PDF would still open.  I personally thought it was annoying, but since I did not have to open too many PDF documents I just suffered through it. I recently moved to a new machine and the message stopped.  BUT at the same time I moved to a new machine my boss moved to a new machine.  Now he is getting the message.  Unlike me, he is only getting one message and his machine doesn't have a card reader.  He is running a Surface Pro (Windows 8, 4 GB of RAM).  The other user with a Surface Pro is not reporting any issues.  Any idea on how to fix the issue?  We have tried uninstalling Adobe Reader and re-installing it, but no luck on fixing it.

This topic has been closed for replies.
Correct answer Hquiros001

This worked for me:

Open Regedit

HLM-System-Controlset001-Control-Windows-Errormode

Change value from 0 to 2

Close Regedit

Hope this helps,

Regards,

HQ

3 replies

A
Anonymous
August 28, 2014

I work tech support at my company and managed to find one of the causes: Trickle charging a blackberry in our environment puts two disk drives on the computer, D: and F:. Unplugging the blackberry removes the disks and stops the error.

Hope that helps!

H
Hquiros001Correct answer
Participant
February 27, 2014

This worked for me:

Open Regedit

HLM-System-Controlset001-Control-Windows-Errormode

Change value from 0 to 2

Close Regedit

Hope this helps,

Regards,

HQ

    L
    lisetteart
    Participating Frequently
    March 5, 2015

    Thank you, this worked for me! I was having this problem with opening files I worked on, on another computer, both running Illustrator CC 2014.

    T
    Test Screen Name
    Legend
    May 30, 2013

    Probably means a CD was recently opened with PDFs on it. Look at the recent file list (File menu). Open more files, or stick in a disk (any CDROM).

    A
    abaldwin_11Author
    Participant
    May 30, 2013

    It is a tablet, no disk drive for CDs.

    T
    Test Screen Name
    Legend
    May 30, 2013

    Still, look at the recent file list. Any clues there?

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