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demandonio
demandonio
Participant
October 16, 2018
Question

There was a problem during reading of this document Error 18

  • October 16, 2018
  • 2 replies
  • 6064 views

Hi all,

I'm facing this error while trying to open some pdf files. I can open these pdf/a with word or even with chrome/explorer without problems.

When I open it with adobe, it causes this error.

With some other softwares for pdf handling I can open it.

The error, translated, says "Error during page processing. There was a problem during reading of this document (18).

What can I check in configurations?

I am facing this error with every computer I'm trying, with the version that ends with 20071 or 20074. No more updates avaiable.

Please advise

Thank you!

    This topic has been closed for replies.

    2 replies

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    December 7, 2018

    Hi demandonio,

    As per the issue description mentioned above, you are getting error 18 when opening pdf in reader, is that correct?

    Try uninstalling Reader with Acrobat/Reader cleaner and try installing again:  Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Adobe Acrobat Reader DC Install for all versions

    You may also refer to the following forum threads discussing the similar issue:

    Adobe Reader Crashes & Error Message Appears

    Merging two PDFs error 18

    There is a problem reading this document (18)" ... I'm running Adobe Reader 11.0 / Win 8.0

    https://acrobatusers.com/forum/forms-acrobat/problem-reading-18/

    Thanks,

    Shivam

    demandonio
    demandonioAuthor
    Participant
    October 16, 2018

    Already tried to uninstall and reinstall adobe and to repair it.

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