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alfredor4172422
alfredor4172422
Participant
May 31, 2017
Question

There was an error opening this document. File can not be found. Outlook 2010

  • May 31, 2017
  • 1 reply
  • 636 views

I have read on the forum that turning off Sandbox Protect (Security Enhanced) solves this problem.  On my machines it does not.  Also, this only started after the latest update 2017.009.20044.   In our environment we can rolled it back to the older version.

    This topic has been closed for replies.

    1 reply

    T
    Tariq Dar
    Legend
    May 31, 2017

    Hi alfredor4172422 ,

    Is this happening with all the attachments or just a few?

    Would you let us know the version and name of the operating system? If you save the file locally and try opening are you getting the same issue?

    Will be waiting for your response.

    -Tariq Dar

    alfredor4172422
    alfredor4172422Author
    Participant
    May 31, 2017

    Windows 7 64 bit Enterprise.  Yes, if you save it locally it will open.  This happens when using Quick Print in Outlook to print several PDF files.  It appears to lock up after 2 or 3 attachments, i.e., if you receive 4 emails with PDF attachments and use Quick Print, the first 2 or 3 attachments will print but after that we get this error.  This is happening on all of our machines.

    R
    robertj5692426
    Participant
    November 17, 2017

    Hi Alfredor

    I have the same issue.

    Did you get a solution from the Adobe team?

    Or did you find something how the problem coould be solved.

    many thanks in advanced for a short answer and maybe a solution tip.

    rgds

    Robert

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