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Participant
November 5, 2020
Answered

This PDF package contains multiple files message

  • November 5, 2020
  • 1 reply
  • 1061 views

When I open a pdf file on our intranet through a browser (in this case chrome), it opens in the browser without any problem. When I open another pdf file on our intranet through the same browser, it does not open but gives an message: "This PDF package contains multiple files. Adobe recommends Adobe Reader or Adobe Acrobat version 8 or higher to work with documents from a PDF package."

I have Acrobat Reader DC.

It happens only with some specific PDF files. When I save the file locally and open it within Adobe Reader DC itself it opens without any problem. Does the browser preview have any limitations?

Or can this problem be solved.

This topic has been closed for replies.
Correct answer Bernd Alheit

You should ask Google about this. Chrome uses a own PDF viewer.

1 reply

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
November 5, 2020

You should ask Google about this. Chrome uses a own PDF viewer.