This purchase is not compatible.

@CarmenComN wow, a frustrating loop with Adobe Pro! Where it's prompting you to repurchase a plan that's already active and then preventing the purchase anyway. Try this solution is to first make sure you are signed into Adobe Pro with the correct Adobe ID associated with your active subscription. Sign out of your account within the application and then sign back in. If the issue persists, try accessing your Adobe account directly through a web browser to verify the status of your subscription and ensure there are no billing issues or discrepancies. If your subscription is confirmed as active online, the problem might be with the local activation of the software on your computer. In this case, try deactivating your license (if the option is available in the Help menu) and then reactivating it.