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May 27, 2017
Answered

Thу file contains information not understood by the viewer.

  • May 27, 2017
  • 2 replies
  • 1444 views

When I attempt to open an .pdf extension file I get the following error - This file contains information not understood by the viewer. Is there a way to recover .pdf file?

I'm using Adobe Acrobat Reader DC  on Win 8.

Any help would be appreciated.

    This topic has been closed for replies.
    Correct answer

    I would either try re-downloading it or contacting adobe. Also you can try this program https://www.pdfrepairtoolbox.com/

    2 replies

    Correct answer
    May 28, 2017

    I would either try re-downloading it or contacting adobe. Also you can try this program https://www.pdfrepairtoolbox.com/

    try67
    Community Expert
    Community Expert
    May 27, 2017

    Are you opening the file directly in the application, or inside a browser window?

    Does it happen with all files, or just some?