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Marcus23879007u7rt
Participant
April 3, 2022
Question

Thumbnails reverted to default

  • April 3, 2022
  • 1 reply
  • 301 views

After the latest upgrade, my pdf thumbnails which previously displayed the cover of the document. Has now reverted more than half of my pdf documents to the default pdf icon. Does anyone have a fix for this matter?

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
April 4, 2022

Hi @Marcus23879007u7rt 

 

Here is a discussion link that you can refer to, try the troubleshooting steps and let us know if that works.

https://community.adobe.com/t5/acrobat-discussions/thumbnail-does-not-appear-for-acrobat-pro-dc/m-p/8986619

 

Thanks,

Harsh

 

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