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Participating Frequently
February 23, 2017
Answered

To ACP expert Bernd Alheit your answer did not solve my Reader/document problem. Document will not print and is trapped in saved mode still.

  • February 23, 2017
  • 1 reply
  • 538 views

I have followed your instructions of your answer and it did not solve the problem.I start the

Reader and click on File in the menu bar and click open and the file/document I want to

print shows and then I click print. The document library shows I select file/document I want to print

but the problem is the file/document is trapped in saved mode.I click the saved box and

the document in Reader will not print still. I need to know how to free the file/document

from the saved mode in the Documents library because when I click on saved box in the

documents library I am not able to print from Reader. When I click on print box the

document will not print. Instead, the documents library webpage shows and

the file/document stays in saved mode. I am still not able to print from Reader.

    This topic has been closed for replies.
    Correct answer try67

    Please respond under the original thread. There's a better chance that the people who replied will see it that way...

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    February 23, 2017

    Please respond under the original thread. There's a better chance that the people who replied will see it that way...

    Participating Frequently
    February 23, 2017

    try67 I do not understand "Please respond under the original thread." What is this better chance?

    My original message is document will not print in Reader and in second message I add trapped in

    saved mode will not print in Reader.

    Claudio González
    Legend
    February 23, 2017

    It means that you should not open new threads to comment on an ongoing discussion. Just continue posting in the original thread.