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xbartx
Inspiring
February 20, 2018
Question

Toolbar visible on full screen (with secondary monitor)

  • February 20, 2018
  • 1 reply
  • 3079 views

Hi,

I use my laptop display and projector as secondary display. While displaying a PDF in Full Screen mode on the projector, the toolbar is hidden correctly. However, once I activated focus window on my primary screen (where toolbar is active), there is a transparent rectangle at the top of slide presented on the projector. I believe it's exactly size and share what toolbar has, and no doubt it's related. Anyway, it's transparent so basically I can see a piece of my wallpaper 😉

Anyone noticed it?

Ah: macOS High Sierra 10.13.3 + Adobe Acrobat Reader DC 2018.011.20036

Thanks in advance,

Bart

    This topic has been closed for replies.

    1 reply

    Paramjeet
    Adobe Employee
    Paramjeet
    Adobe Employee
    February 20, 2018

    Hi,

    Really sorry for the issue you're facing. Could you please share following information us?

    1. Are you seeing title bar or toolbar in full screen mode? A snapshot of the issue would really help.

    2. Have you started facing this issue recently or is this issue existing for long time?

    You could share the above information with me at [Moderator: Personal information removed] via private message: How Do I Send Private Message

    Thanks & Regards,

    Paramjeet Yadav

    Acrobat Team

    X
    xbartxAuthor
    Inspiring
    February 20, 2018

    I'm really sorry. I wanted to write Menubar and used Toolbar term instead. It was a way too late.

    I'm attaching the screen shot while you can see the toolbar. Actually it shows the full menubar just in transparent mode (if active it should be darker).

    Steps to reproduce:

    • Open any PDF
    • Press cmd+L (Enter Full Screen)
    • Click left button mouse on primary screen (not the one where you display the PDF)

    My system settings regarding the menu bar:

    • Use dark menu and Dock
    • Automatically hide and show the menu bar

    Adobe Acrobat Reader DC is a fresh installation on new system. I don't know if I experienced this issue before as haven't used the Reader for years. But this definitely looks bad and non-professional and I need to fix it

    Bart

    Paramjeet
    Adobe Employee
    Paramjeet
    Adobe Employee
    February 20, 2018

    Hi,

    Thanks for reporting this issue! We've noted down and reported this issue to our engineering team. We might consider fixing this in our future releases.

    Thanks & Regards,

    Paramjeet Yadav

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