Tried downloading numerous times but it gets to 90% and shows the 'X' and says it did not download

Hello,

Thank you for reaching out and sorry for the trouble.

Please try installing Acrobat Reader DC from the following link: https://get.adobe.com/reader/enterprise/.

Ensure that you are installing the application on compatible OS.

If the issue persists, share the OS version on the machine. 

Try creating a new user profile on machine and try installing there.

Let us know how it goes.

Thanks,

Meenakshi