Skip to main content
L
lonegh
Participant
October 8, 2018
Answered

Trouble printing PDF-files created in Photo Shop

  • October 8, 2018
  • 1 reply
  • 385 views

After installing the newest version of Acrobate Reader, I suddenly have trouble printing PDF-files created in Photo Shop. The pages come out blank or only with some parts of the PDF. It doesn't matter if they are created with "Save as" or as a "PDF-presentation" in Photo Shop. I found 2 solutions: No.1: Use "Print" in Photo Shop and print to a PDF-printer. I am then told that the page doesn't fit, but the PDF is fine. No.2: Go to "Advanced" in printeroptions and choose: "Print as picture". But these solutions don't really help me if I have hundreds of PDF's on my Webpage which should be printable by my customers. Either I have to change all the PDF's and upload them on the web page again or I need to send instructions to all customers. Is the Team behind the new version of Adobe Acrobat Reader aware of this issue???

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    lonegh​

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    1 reply

    V
    Adobe Employee
    Vishal@PDFCorrect answer
    Adobe Employee
    October 8, 2018

    lonegh​

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices