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subratab4297744
subratab4297744
Participant
November 2, 2018
Answered

trying to download adobe acrobat reader latest version - forgot password

  • November 2, 2018
  • 2 replies
  • 811 views

Trying to download the latest version of Adobe Acrobat Reader DC, on my Mac.

Click "Install Now"

It downloads the Adobe Acrobat Reader DC Installer.

Double click on this.

Select "Open" on the install pop up.

Then i get a message:

"Install Adobe Acrobat Reader wants to make changes. Type your password to allow this:

user name - picks up a default value

Password -   .............."

I have forgotten this password. It doesnt give any recovery option either. Also this user name and password, seems to be different from the one I use to sign into adobe.com

Please help !

    This topic has been closed for replies.
    Correct answer Test Screen Name

    This is normal, everyone gets it. There is no password in or needed to install Acrobat Reader.

    BUT you need a password to install ANYTHING on your Mac - the message you get is from Mac. You would normally give your Mac password, the one you chose when you first switched it on.

    2 replies

    T
    Test Screen NameCorrect answer
    Legend
    November 2, 2018

    This is normal, everyone gets it. There is no password in or needed to install Acrobat Reader.

    BUT you need a password to install ANYTHING on your Mac - the message you get is from Mac. You would normally give your Mac password, the one you chose when you first switched it on.

    Leon1974
    Leon1974
    Participating Frequently
    November 2, 2018

    I never had to get a username or password. Thats sounds wierd

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