trying to open a public federal doc and my entire app is grayed out. it hangs wont open!

Question

trying to open a public federal document and my entire app is grayed out. it hangs wont open! i pay a lot for this app to not work or open at all. what is happening?? cant click or do anything!

kglad · Answer

assuming a reader issue...

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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