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A
Anonymous
December 21, 2017
Answered

Unable send mails from Adobe Reader DC free.

  • December 21, 2017
  • 2 replies
  • 6314 views

hi

when i try to send mail - nothing happenned

no alert\ no error

im using outlook 2010

looking at the preferences - i see that the outlook is the default - i have no other mail in my comp

tnx for help

amir

This topic has been closed for replies.
Correct answer jaynaj-cyp

Hi Amir,

Go to your control panel, select PROGRAM/FEATURES.  SELECT Microsoft Office, RIGHT CLICK FOR CHANGE. RIGHT CLICK AGAIN  and it will bring up 4 options.  Select REPAIR.  You will have to reboot your computer, but this should fix it.

This also fixed the quick books error where we could not send any emails out of outlook in Quick books Desktop program.....  This fix has been sent to QB SUPPORT, after troubleshooting for a week on it...

2 replies

J
jaynaj-cypCorrect answer
Participant
January 15, 2018

Hi Amir,

Go to your control panel, select PROGRAM/FEATURES.  SELECT Microsoft Office, RIGHT CLICK FOR CHANGE. RIGHT CLICK AGAIN  and it will bring up 4 options.  Select REPAIR.  You will have to reboot your computer, but this should fix it.

This also fixed the quick books error where we could not send any emails out of outlook in Quick books Desktop program.....  This fix has been sent to QB SUPPORT, after troubleshooting for a week on it...

AnandSri
AnandSri
Legend
December 21, 2017

Hello Amir,

We apologize for the inconvenience caused, as per the description above, you are not able to send any PDF as an email from Adobe Reader DC, Is that correct?

Please refer and try the troubleshooting steps from the following KB doc Attach to email option is not working | Acrobat DC, Acrobat Reader DC

If the issue persists, please share the following details:

Let us know how it goes.

Regards,

Anand Sri.

A
Anonymous
January 7, 2018

tnx

the problem was from the office - i fixed it

have a nice day

AnandSri
AnandSri
Legend
January 8, 2018

That's so awesome to hear. Nice job troubleshooting that!  Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

Regards,

Anand Sri.

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