Unable to Access Acrobat Reader Document Cloud after Internet Connection Error
I have been using the Acrobat Reader on my desktop and laptop for a while now but, suddenly, today when I went to access my document cloud in the Reader, I was told I did not have an internet connection. I was also using the internet at the time so I was sure that my connection was stable and strong. I tried reconnecting to the internet just to see if that helped, I tried closing and reopening the program and I also tried restarting my computer just in case. Eventually, the 'Document Cloud' tab under 'Storage' on the side bar wasn't even available. The only options I was given were 'My Computer' and 'Add Account'. I could still see some of the documents I had saved in the document cloud under tab 'Recent' tab which I had worked on yesterday, but I was given an error saying that there was a problem with opening the document. I can't access my documents on the Document Cloud and I'm not sure what else to try. I think it occurred after an update which I received today. Hope this is enough detail for someone to give suggestions. Thank you in advance for any information!
