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A
Andray33706111738t
Participant
November 18, 2023
Question

unable to create a link. Reader

  • November 18, 2023
  • 2 replies
  • 674 views

Hello, I am unable to create a link to a document via Adobe Cloud. When I click the button to create a link, a small grey empty popup window opens. The same thing happens when I try to open the popup window for user reviews who have access to the document. 

 

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    2 replies

    A
    Andray33706111738tAuthor
    Participant
    November 20, 2023

    I mean Acrobat

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    November 19, 2023

    Acrobat Reader can't create links in PDF files.

    A
    Andray33706111738tAuthor
    Participant
    November 19, 2023

    It's just as if it's right now, but it definitely shouldn't be. In the previous update, the same buttons created links without any problems. In the updated version, the buttons are still there, but for some reason, they don't work. It's also interesting to find out if this is the case for everyone or only for some users depending on certain factors?

    try67
    Community Expert
    try67Community Expert
    Community Expert
    November 20, 2023

    In that case you had Acrobat, not Reader. It's the same application but it switches from one mode to another depending on whether you have a valid subscription. Reader never could add links, and it can't now. This has not changed.

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