Unable to download Adobe Acrobat reader

Question

HeyMy laptop runs Windows 10. I had download Acrobat Reader long back and deleted it. When I try to download it again, it shows that I already have the new version of the app but there is no such app in my laptop. What can I do?

AkanchhaS8194121 · Answer

Hi @Full On MUSK

Sorry to hear about the trouble caused.

When you manually install Acrobat Reader DC from the Reader Download Center following error appears due to a missing update for Universal C Runtime in Windows.

Follow the steps suggested in this help document https://community.adobe.com/t5/acrobat-reader-discussions/error-newer-version-already-installed-acrobat-reader-dc/m-p/11053337/thread-id/65095

Let us know if it doesn't help.

Thanks,

Akanchha

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