unable to download adobe reader

Forum|Forum|7 years ago
October 2, 2018
2 replies
850 views

I keep getting an error message that says adobereaderdc_en_cra_ install.exe is already installed on my pc however it is not. how can I resolve this issue? I try to uninstall it but it is not showing up in my control panel to uninstall.

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Correct answer Mohd Amish

Please try downloading Reader from this location: https://get.adobe.com/uk/reader/enterprise/

italosan

Community Expert

May I suggest a deep search for the mentioned file? Maybe you'll find it laying somewhere creating confusion on the Creative Cloud installing system.

Have you tried to re-install the CC app, too?

M

Mohd AmishCorrect answer

Adobe Employee

Please try downloading Reader from this location: https://get.adobe.com/uk/reader/enterprise/

A

Atul_Puri

Adobe Employee

Hi Eugenie,

Perhaps you've downloaded (not installed yet) adobereaderdc_en_cra_ install.exe?

-atul

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