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NeedHelpwithAcro
Participant
October 28, 2020
Answered

Unable to download Adobe Reader (older version/offline)

  • October 28, 2020
  • 2 replies
  • 225599 views

Hello!
I was having a problem with my PC so I uninstalled Adobe Reader, thinking I can re-install it again later. Now I find I may not be capable of downloading and installing Adobe Reader because of my Operating System. Can I download an older version of Acrobat Reader on my machine?

Adobe Reader (older version/offline) Download

    Correct answer AnandSri

    Hi!

     

    Hope you are doing well and thanks for reaching out.

     

    Adobe always recommends downloading and install the latest available version of Acrobat or the freeware Acrobat Reader app to get the latest features and security updates. You can always download the latest version of Acrobat Reader from the URL: https://get.adobe.com/reader/enterprise/ 

     

    However, if you still wish to install the older version, you may use the following URL to download & install the freeware Acrobat Reader: 

    Win: ftp://ftp.adobe.com/pub/adobe/reader/win/ 

    Mac: ftp://ftp.adobe.com/pub/adobe/reader/mac/ 

    https://www.adobe.com/devnet-docs/etk_deprecated/tools/ReleaseNotes/index.html 

     

    For technical specifications of Acrobat Reader, please see this article: https://helpx.adobe.com/reader/system-requirements.html 

    For an older version of Acrobat Reader, please see this article: https://helpx.adobe.com/reader/system-requirements-old-versions.html 

     

    To know more about Acrobat Reader, see this: https://helpx.adobe.com/acrobat/faq.html

     

    I hope this helps.

     

    Thanks,

    Anand Sri.

    (Edited response)

    2 replies

    E
    Eunice5CB5
    Participant
    November 11, 2021

    Oh man you saved me big time, may the Owner of The Universe (The Big Being) Bless you.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    November 11, 2021

    I don't know which link you used, but be aware that Adobe since stopped updating the FTP server with the latest versions of Reader, unfortunately.

    H
    hugoSAP
    Participating Frequently
    March 25, 2022

    So the morality of the story is: you can't get the older version of Acrobat Reader DC via le link. After fumbling a bit with the prehistoric filezilla I got into the Adobe ftp server. 

    I picked a version number at random. There is no way to find out which one will work without the Adobe bug that garbles every backside page when printing two sized on an HP 500 Laserjet printer  - see my post "Reader printing garbled text "      (this happens only with the 64 bit version of Acrobat reader DC on Windows 10).

    I picked 201801120058 and it works ! This version prints two sided.

    But the sign document feature is no longer there....

    How do I get the 32 bit version with the signature feature?

     

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    October 28, 2020

    Hi!

     

    Hope you are doing well and thanks for reaching out.

     

    Adobe always recommends downloading and install the latest available version of Acrobat or the freeware Acrobat Reader app to get the latest features and security updates. You can always download the latest version of Acrobat Reader from the URL: https://get.adobe.com/reader/enterprise/ 

     

    However, if you still wish to install the older version, you may use the following URL to download & install the freeware Acrobat Reader: 

    Win: ftp://ftp.adobe.com/pub/adobe/reader/win/ 

    Mac: ftp://ftp.adobe.com/pub/adobe/reader/mac/ 

    https://www.adobe.com/devnet-docs/etk_deprecated/tools/ReleaseNotes/index.html 

     

    For technical specifications of Acrobat Reader, please see this article: https://helpx.adobe.com/reader/system-requirements.html 

    For an older version of Acrobat Reader, please see this article: https://helpx.adobe.com/reader/system-requirements-old-versions.html 

     

    To know more about Acrobat Reader, see this: https://helpx.adobe.com/acrobat/faq.html

     

    I hope this helps.

     

    Thanks,

    Anand Sri.

    (Edited response)

      S
      steveSRF
      Participating Frequently
      December 26, 2024

      Thanks for letting us all know about the FTP server versions. 

      Once in the folder  ftp://ftp.adobe.com/pub/adobe/reader/win/   there are choices that include Acrobat 2020. Within the Acrobat 2020 folder ther are more folder choices, 2000130002, 2000130005, 2000130010, Misc.  I blindly chose 2000130010 assuming a latest version within these choices. I downloaded the file AcroRdr2020Upd2000130010_MUI.msp.  I clicked on it and it said it was just an updater but it needed a program installed to update. Folder 2000130005 also had an .msp file in it. I then chose folder 2000130002 and downloaded AcroRdr20202000130002_MUI.exe which was the program. (Couldn't they make the folders a little more descriptive?) 

       

      When I tried to use it to open a .pdf document I got the same message that every other Reader download has given: "An Internal error occurred."

      Like many others I gathered the idea that I needed a new download of Reader as there were new problems whit the current one I had (probably because of an update). Now I have no Acrobat Reader at all.  

       

      Could you give al little more guidance on how to choose an older version of acrobat reader?

       

      I am now going to try  ////ftp.adobe.com/pub/adobe/reader/win/9.x/9.5.5/ar_AE/AdbeRdr955_ar_AE.exe

       

      Turns out this is a patch for Arabic.

       

      What is the solution?

       

      Regards

       

      try67
      Community Expert
      try67Community Expert
      Community Expert
      December 26, 2024

      Did you maybe consider the problem is with the file, not the application? Especially if it happens with multiple versions, that would suggest the file itself is corrupt.

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