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danield73264963
Participant
March 5, 2017
Answered

Unable to download file after "Combine"-Adobe Acrobat Reader DC

  • March 5, 2017
  • 1 reply
  • 676 views

I have been able to combine files to download to a pdf in the past. As of yesterday, I can combine the files, but when I try to download I get a message "Failed - No file". I can see the file, but it won't let me download it.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Danield73264963

    We apologize for the delay in response.

    I assume that this might be a temporary issue with a particular file.

    As you have subscribed for the pdf services, So for testing purpose we would suggest you to try the same online on- https://cloud.acrobat.com/recent 

    If there is problem in combining and downloading file online as well, then we would check the same at our end and will see how we can fix it for you.

    Would be waiting for the updates.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    April 6, 2017

    Hi Danield73264963

    We apologize for the delay in response.

    I assume that this might be a temporary issue with a particular file.

    As you have subscribed for the pdf services, So for testing purpose we would suggest you to try the same online on- https://cloud.acrobat.com/recent 

    If there is problem in combining and downloading file online as well, then we would check the same at our end and will see how we can fix it for you.

    Would be waiting for the updates.

    Regards,

    Akanchha