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Participant
January 23, 2022
Question

Unable to install Adobe Acrobat Reader DC on new Windows 11 laptop.

  • January 23, 2022
  • 2 replies
  • 682 views

I have tried to install Adobe Acrobat Reader DC on a brand new Samsung Galaxy Book. 

After setup the update installed Windows 11, I installed Microsoft Office professional 2021 and Chrome (now default browser). I noticed that Microsoft edge was defaulte PDF reader and  Adobe Acrobat reader was not visible in APPs.

I started installation via Adobe website and installation did not complete with message "newer version already installed". After several unsuccesful attempts via website and microsoft store I had a look at the C-drive and have found folders containing Adobe incl install.exe file which started installation but showed error code 1406 unable to write to registry.

I have contacted Samsung support but they have not been able to help.

I have had a look on the adobe website but solutions are only available up to windows 2000.

It appears that adobe does not provide chat support for acrobat reader.

Any idea how to solve this issue?

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
January 23, 2022

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
January 23, 2022

Try the forum for Acrobat Reader.

LM 1Author
Participant
January 23, 2022

Thank you.

Could not find an answer, hence my post.