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alexg91880601
Participant
October 27, 2017
Answered

Unable to install Adobe Reader.

  • October 27, 2017
  • 1 reply
  • 1052 views

Descargo adobe reader pero al tratar de instalar me envia un error de no puede encontrar el archivo AcroRead.msi y lo busco en su ubicación  y no existe

he tratado varias veces incluso descargando de otros sitios pero no se instala

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Alexg,

    We apologize for the inconvenience caused to you. As per the description above, you are not able to install the Reader DC, Is that correct?

    Please close all the running step, restart the computer, and use the Acrobat Cleaner tool to remove any leftover files of Acrobat/Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Link: http://labs.adobe.com/downloads/acrobatcleaner.html

    Restart  the computer again, then download and install Reader Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

    Hope this helps, and keep us posted with results.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    October 27, 2017

    Hello Alexg,

    We apologize for the inconvenience caused to you. As per the description above, you are not able to install the Reader DC, Is that correct?

    Please close all the running step, restart the computer, and use the Acrobat Cleaner tool to remove any leftover files of Acrobat/Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Link: http://labs.adobe.com/downloads/acrobatcleaner.html

    Restart  the computer again, then download and install Reader Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

    Hope this helps, and keep us posted with results.

    Regards,

    Anand Sri.

    A
    alexg91880601Author
    Participant
    November 3, 2017

    Thanks, was very helpfull your assistance, i could install after clean all instalations and reinstall a the windows 10 version

    Thank you very muchAlex Gtz.

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