Skip to main content
F
fabiov11544296
Participant
February 29, 2020
Answered

UNABLE TO OPEN A DRM PDF FILE IN ACROBAT READER DC

  • February 29, 2020
  • 1 reply
  • 14611 views

Hallo,

I have installed on my pc Acrobar Reader DC and also A.D.E 4.5; both upgraded to the last version; both logged-in with the same (my) Acrobat ID.

I bought an .acsm ebook and also downloaded the corresponding drm pdf file (located in the "My Digital Editions" folder).

In ADE I've added the .acsm file to the library so I can open and read that ebook in ADE but I really want to open and read it using Acrobat Reader DC but an error is displayed telling that there was an error opening the document because the protection plug-in required was unavailable.

 

I tried to search a solution in adobe forum and I found this:

https://community.adobe.com/t5/digital-editions/my-adobe-digital-editions-drm-pdf-ebook-reads-fine-but-why-can-t-i-read-in-acrobat-using-the-same/m-p/10584268?page=1 

but I'm not able to open the "Developing digital rights management (DRM) plug-ins | Adobe Developer Connection" link (posted as a reply) because I'm not reading it from United States!!!!

 

How can I read my drm pdf file using Adobe Acrobat Reader DC?

 

Hope you can help me,

thanks a lot

    This topic has been closed for replies.
    Correct answer Test Screen Name

    There are many different types of DRM. If you can't open the file in Acrobat, this is by design. 

    1 reply

    T
    Test Screen Name
    Legend
    February 29, 2020

    Use Digital Editions, that's what it's for (controlled access).

    F
    fabiov11544296Author
    Participant
    February 29, 2020

    Excuse me but I don't agree at 100%.

     

    I'm already using Acrobat Reader DC to read some DRM PDF newspapers that I bought as paid subscription: I bought and downloaded that DRM PDF newspapers on my pc and they cannot be opened using other PDF Readers (Foxit Reader for example) but only using Acrobat Reader DC.

     

    While opening that DRM PDF Newspapers, Acrobat Reader DC prompt me a dialog where I have to put my Username and my Password to identify myself as the real paid account subscription of that newspaper site (here below the screenshot of that dialog).

     

     

     

     

     

     

     

     

     

     

     

    After putting my userid and my password I can open and read that DRM PDF newspaper.

     

    All I want to do is the same: open not the .acsm file but the corresponding DRM PDF putting on that dialog my username and password (of the site where I bought my ebook) and read it as well as I do with the newspapers.

    T
    Test Screen NameCorrect answer
    Legend
    February 29, 2020

    There are many different types of DRM. If you can't open the file in Acrobat, this is by design. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices