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Participant
October 19, 2019
Question

Unable to open all pdf documents

  • October 19, 2019
  • 3 replies
  • 555 views

Hi All,  please help.  Since yesterday I keep getting this error message when trying to open all of my pdf documents.  

This is a document I could open before and it definitely is a normal document that opened fine last time.  

 

I have reinstalled Acrobat Reader and have done the updates - please help?

    This topic has been closed for replies.

    3 replies

    Legend
    October 20, 2019

    Not looking good. Take a look in Windows File Explorer at the file sizes. Are they all zero now? If so, there is nothing there.

     

    Are these old PDF files from before, that used to be OK --AND-- you saved and kept them on your computer? Or are they coming down from the internet?

    Bernd Alheit
    Community Expert
    Community Expert
    October 19, 2019

    What can you see when you open the file in Notepad?

    Participant
    October 19, 2019

    Hi, notepad is blank when I try opening it for the fdocument:

     

     

    Bernd Alheit
    Community Expert
    Community Expert
    October 19, 2019

    Acrobat Reader can't open empty files.

    99jon
    Genius
    October 19, 2019

    Question moved to Acrobat Reader forum.