Unable to play audio comments in pdf made by my professor

Question

My professor leaves audio messages on pdf, but everytime I try to listen to them I get the error: "Cannot find the appropriate player for the sound.". I have downloaded a couple of flash players already but none seem to be working. I am using macOS Catalina. Any help is appreciated.

try67 · Answer

I've seen this error before. It seems to be caused by an incompatibility between Reader DC and Catalina. I don't believe there's currently a solution for it, but make sure you're on the latest version of Reader, just in case.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.