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December 14, 2016
Question

Unable to print, getting error document could not be printed, no pages selected

  • December 14, 2016
  • 1 reply
  • 406 views

I have found a lot of post with the same problem. Some resolving by deactivate the protected mode on start some with "Never" in PDF/A document mode, but nothing of this resolve my problem.

What can I do?

Acrobat Reader DC

2015 version

2015.020.20042 version

Thank's.

    This topic has been closed for replies.

    1 reply

    Adorobat
    Participating Frequently
    December 19, 2016

    Hi flavio61,

    Could you please try the following steps and see if it works:

    1- Print as an image.

    Under Print dialogue>select the printer from the drop down options>click Advanced>check the box next to Print as Image>hit OK

    2- If step 1 doesn't work, try resetting preferences for Reader.

       For Windows:

       Close Reader

        (ii) Press and hold Windows key and press R on the keyboard>type %APPDATA%\Adobe\Acrobat\ in the run dialogue box>click OK

        (iii) Right click on 2015 or DC folder and move it to some other location like temp folder. To open a temp folder, type temp in run dialogue box

        (iv) Relaunch Reader and then try to print.

       For Mac:

      Close Reader

      (ii) Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:

        Acrobat WebCapture Cookies

       com.adobe.Acrobat.Pro.plist or com.adobe.Acrobat.Pro_x86_9.0.plist

       The Acrobat folder, which contains preferences for forms(MRUFormsList), collaboration (Offline Docs), and color settings (AcrobatColor Settings.csf)

    (iii) Relaunch Acrobat.

    Could you please let me know if you are able to print from other applications?

    Which Operating System is installed on the machine-Mac/Windows?