Unable to print PDFs since automatic update to Acrobat Reader DC 64-bit

Forum|Forum|4 years ago
January 24, 2022
3 replies
312 views

Hello everyone,

Since Adobe Acrobat Reader DC update 2021.0011.20039 (32-bit to 64-bit), we can no longer print PDFs.

All our computers are with Windows 10 21h2.
No matter the driver or brand of printer, nothing works.

From a browser or another program, to read the PDFs and print them, it works very well.
I don't think we are the only ones in this situation.
Do you know if a fix is planned soon ?

This topic has been closed for replies.

K

Kaitlin23183129xk75

Participant

I'm having the same problem. I was in the middle of printing a document last night (2/14) when Adobe auto-updated to version 2021.011.20039 (32-bit to 64-bit). The computer automatically restarted Adobe (again, WHILE THE DOCUMENT WAS PRINTING), and the printer paused in the middle of the page and would not print the rest of the document. I'd be less upset if this hadn't wasted a quarter page of colored ink!

Has anyone found any workarounds?

P

Pat22807287z81v

Participant

We are having the same problem. Any work arounds?

J

johannf6047049

Participant

Same problem here since version 2021.0011.20039 auto update.