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evangelmike
Participant
July 19, 2018
Answered

Unable to register Adobe Acrobat Reader DC

  • July 19, 2018
  • 1 reply
  • 885 views

While attempting to complete the registration of Reader DC, I got the message "Press the Accept button to agree to the license Agreement and Continue."  But I couldn't find the Accept button anywhere. My computer is running windows 7.  I ad to reboot the computer.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Evangelmike,

    We're sorry for the trouble you had with the registration of Adobe Reader DC, please reboot the machine once and try registering Adobe Reader DC again.

    Is it possible to share the screenshot of the window where you are not able to find the 'Accept' button? To share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Refer to the following Adobe article and try the suggestion Can't accept end-user license agreement and launch product

    If you are able to launch Adobe Reader by closing the Registration Windows, then check for the dot version of Adobe Reader installed from help>About Adobe Reader or you can also refer to the steps from Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    July 19, 2018

    Hello Evangelmike,

    We're sorry for the trouble you had with the registration of Adobe Reader DC, please reboot the machine once and try registering Adobe Reader DC again.

    Is it possible to share the screenshot of the window where you are not able to find the 'Accept' button? To share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Refer to the following Adobe article and try the suggestion Can't accept end-user license agreement and launch product

    If you are able to launch Adobe Reader by closing the Registration Windows, then check for the dot version of Adobe Reader installed from help>About Adobe Reader or you can also refer to the steps from Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.