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Participant
November 18, 2023
Question

Unable to save or print on mac

  • November 18, 2023
  • 1 reply
  • 576 views

Hi,

I am using Adobe reader on my Mac.  My issue is that I have downloaded a protected pdf file which has digital signatures in it.  While the file opens in acrobat (with a password) & verifies the signature (I get a green tick), I am unable to either save the file without protection, nor I am able to take a print from inside adobe.  If I try to save the file as pdf without password using the mac preview, acrobat opens the file but does not verify the signature. 

Kindly advice.  I am using the latest version of Adobe acrobat reader. 

This topic has been closed for replies.

1 reply

Bernd Alheit
Community Expert
Community Expert
November 18, 2023

Acrobat Reader can't remove the protection.

Participant
November 19, 2023

Thank you for the reply.  Could you give me a solution on how to take a soft copy print after the signatures are verified in Mac?  It works perfectly well in my sons windows laptop