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Question

Unable to send to email. Nothing happens

Forum|Forum|7 years ago
May 20, 2019
2 replies
530 views

When opening PDF in acrobat pro from Outlook and inserting stamp nothing happens when i click send as attatchment to Outlook. This is an issue on several computers at our office. All running latest windows, Office 365 and Adobe. What to do?

Already tried running the reg fix but didnt work. As far as i can read around the internet, alot of other users seem to have this issue as well. Is there a fix coming soon? We are paying for this program that doesent work.

sending via email

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Adobe Employee

Hi caseyw35937763,

Could you please provide the following info:

1. If the issue is still reproducible at your end?

2. Outlook Bit version(32/64)? To check this info: Launch Outlook and navigate to File>Office Account>About Outlook

Regards,
Arvind

AkanchhaS8194121

Legend

Hi there,

We apologize for the delay in response to your query. Are you still experiencing the same error or managed to find the solution?

As shared, attach to email option doesn't bring any further screen.

So, you may try changing the Outlook settings, as suggested here:

Attach to email option is not working | Acrobat DC, Acrobat Reader DC

Check for the latest update of Adobe Reader/Acrobat: DC Release Notes — Release Notes for Acrobat DC Products

Hope this helps!

Thanks,

Akanchha