Unable to set default email option

Question

Hi All,With the new version, i can no longer click the email button and it attaches the pdf to outlook.Now, I have to select email-> send as attachment -> select type (Microsoft outlook/ web mail) -> continue which takes me to outlook.Is it possible to configure default which takes me direct to outlook when I press the email icon?

arvindy · Accepted Answer

Hi tams7909370,Apologies for the inconvenience caused!Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : How to use the email icon to directly send file as attachmentPlease let me know in case of any concerns.Regards,Arvind

lee_4457 · Answer

Your request highlights the extra steps introduced in the new version when emailing a PDF. You can mention that previously, clicking the email button directly attached the PDF to Outlook, but now, the process requires selecting the email option, choosing the type (Microsoft Outlook or web mail), and then continuing to Outlook. You're asking if it's possible to configure a default setting that bypasses these steps and directly opens Outlook when the email icon is pressed. This will help streamline your workflow.

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