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shawnd75509606
Participant
March 1, 2017
Answered

unable to start correctly (0xc0000022)

  • March 1, 2017
  • 2 replies
  • 5926 views

when i open a pdf file, i get an error message " the application was unable to start correctly (0xc0000022), I started receiving error after deleting a CAD program , now every time i open or try to save a pdf i receive this message.  I uninstalled and re installed acrobat reader dc several times to try and fix, even did a windows refresh to fix it....nothing works..

    This topic has been closed for replies.
    Correct answer donnac40196944

    when i open a pdf file, i get an error message " the application was unable to start correctly (0xc0000022)

    I located Reader shortcut on desktop>right click>select Properties>under Compatibility tab>check the box Run this program in compatibility mode for and select Windows 10 from the drop down options>click Apply>OK

    This resolved the problem for me

    Thanks

    2 replies

    M
    michaelg89715728
    Participant
    July 5, 2018

    As of 7/52018 I have found THIS solution to this problem that has worked on three (3) separate client systems. NO OTHER fix I had found on the forum or by google soved this issue for my clients.

    Firstly:

    Repairing the C++ did not help

    Re installation of Adobe did not help

    Setting Security Settings did not help (listed as a potential fix/ users in security FULL CONTROL

    I have not seen this fix ( I had to resolve this myself... so hopefully this will help others):

    Simply go the the exe (AcroRd32.exe) in the adobe folder (right click settings in your adobe shortcut and select open file location) and set run as administrator for all users.

    How to do this last step (windows 10):

    Right click AcroRd32 and select properties

    go to compatibility tab

    select change settings for all users and check run this program as an administrator.

    voila..... fixed. Please note that a new install or update my change this setting in the future.

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 2, 2017

    Hi Shawnd75509606,

    Edited Response

    Are you getting this error message on the screen with all the PDF files or is it happening with the specific one?

    Could you also confirm the exact version of the operating system?

    If it is a windows system and above Win-7-

    • Locate Reader shortcut on desktop>right click>select Properties>under Compatibility tab>check the box Run this program in compatibility mode for and select Windows 7 from the drop down options>click Apply>OK
    • You may refer to the related thread error 0xc0000022 where similar issue has been addressed and resolved.

    Regards,

    Akanchha

    D
    donnac40196944Correct answer
    Participant
    March 29, 2018

    when i open a pdf file, i get an error message " the application was unable to start correctly (0xc0000022)

    I located Reader shortcut on desktop>right click>select Properties>under Compatibility tab>check the box Run this program in compatibility mode for and select Windows 10 from the drop down options>click Apply>OK

    This resolved the problem for me

    Thanks

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